I can't rate it as it is not working. For now it is just a big white box unable to do anything ☹️
I have not managed to make it work with the help of support so far, but I hope this will be resolved very soon.
I believe I placed the order at the end of March so to be at the end of May and still not have a working machine is very disappointing to say the least.
LEN LOOK GOOD GREAT PRODUCT SERVICE NOT SO GOOD
I'm new wit lasers - so there is a learning curve... Pro *** Can you Lightburn Software - not tied to cloud or gweike software. BTW connecting to the cloud is very difficult.(it's not my wifi server-cause the signal is strong enough for the next house to use)... Not once as the Gweike softare been successful.
***** I want the cloud print files, but if you can't connect to the cloud - NO Files for you!
The machine does produce and meet my expectations inspite of above..
This is excellent device I like rotary attachment to grave my Mead bottles. Bee sweet home
The laser is built very well and so far is very accurate. However, the focusing is complicated. You have to subtract the thickness of the material from some number then move focus the laser the difference. Using lightburn to get get to focus you need is not intuitive. So for 3mm plywood, I set the focus to 12.8. It would be nice if the controlling software did all the math for you. The laser should know how far away the lens is from the base, what the focus distance is from the lens to the material surface. I don’t know how far the focus distance is. Basically the focusing is complicated with this laser and not intuitive and how it translate into a focus distance in lightburn. It seem designed around using gweike material with a barcode on it, using it without that and lightburn is complicated to focus.
Second there is not much space for thicker material.
I don’t know why there is an exhaust fan i. the exhaust port since you hook up to an external fan anyways it seems redundant and an impediment to air flow.
It is a very good laser it just has some quirks particular in the focusing that make it more complicated then it needs to be when using it with lightburn.
Pro: High quality, nicely packaged, great product reviews.
I'm looking forward to trying it out once I finish setting it up (need to setup a way to run exhaust from fan of the window due to no air filter/purifier).
Cons: Review states Basic II, I bought/ordered the Pro II. Another fail.
I made the mistake of ordering the new co2 pro2 when it was "on sale" at a introductory price which did not include s/h. Now they roll s/h into the price which means the now normal price is the same as the introductory sales price as I paid the s/h, so it wasn't a sale, just standard pricing. They sent the old rotary attachment instead of the described new rotary when I purchased it. I cannot recall if it was shown in the pictures but I'm confident it was mentioned in the model description.
Also, did not receive the air filter/purifier shown online when purchased, only the large fan and tubing to vent out a window. I'm guessing the pic of the purifier/filter was a remnant of the old model?
I made the mistake of not capturing screenshots of the item and description when I purchased it as I foolishly relied on the email receipt. Lesson learned!
Also, they stated 7-15 days for delivery. It was a full month before it arrived.
I'm still waiting on the "free risers" which are in the midst of production. I'll update my review once they arrive.
Bottom line: Quality seems to be there and they did a fantastic job with packaging and minimal setup was needed compared to others out there. They just need to get better at keeping the product on the site updated and consistent, quit playing games with the pricing which was/is misleading. If they can avoid the issues I experienced (mostly due to rapid growth & popularity), I'm sure the company will end up a leader in their field. Crossing fingers!
Order was delivered within a week , great service
I love my Pro 2. Have not tried the rotary yet. I am giving it a 3 simply because my camera has never worked and because I have never been able to get the gweike program to function due to camera issues. It reads something there that is not there. That has been frustrating. Big reason i purchased was the camera and the gweike software. With Light burn it runs great. Just wish the camera would work.
I am absolutely new to lasers. I've experience with sewing, machine embroidery, and craft cutting, but never thought much about lasers. The idea was to buy this for my husband to compliment his 3D printing hobby. It ended up being MINE! We looked at a few lasers, but really what came down to the decision to go with the Gweikecloud Pro II was the price, the experience of the company in industrial lasers, and the customer support. Our order was assigned a sales representative to help guide us through the process. They have technicians ready to help you 24/7 through their chat service and they are VERY helpful and responsive! Not only that, but the Facebook group for Gweikecloud users is very helpful if you need to get information from other users! I've been cutting, engraving, and creating all kinds of neat things for the past month and really looking forward to many more months!
Livraison de qualité , l’appareil est facile à utiliser , j’ai eu quelques petits problèmes avec l’air assist et le sav est incroyable a n’importe quelle heure nous pouvons communiquer avec du personnel hyper compétent je remercie mr Jiang qui est hyper attentionné et Christina qui veille au bon soin de toute les expéditions que j’ai reçu . Bref malgré la distance tout va très vite l’envoie de colis ne prend pas plus de 4 à 5 jours bref je suis très heureuse de mon Gweinke cloud et en plus il est très élégant
Very happy with the Laser Cutter. Arrived well packed, and worked without any issues. Was not too long a learning curve, and it works well.
everything worked like a charm
We are really happy with the gweike cloud so far. It's faster and after a bit of a learning curve, fairly easy to use with lightburn. The tech support is also amazing. 24/7 i could go to a private WhatsApp group with the employees of gweike to help me with any tech questions i had. Its amazing how fast they reply, wich is neccessary when you depend on the machine for your small business.
I would recommend the gweike to everyone!
Still trying to figure out the machine. But so happy with customer service.
Still trying to figure out the machine. But so happy with customer service.
Bonjour, vous pouvez voir mes nombreuses publications sur Facebook, instagram et tik tok à propos de votre Gweike cloud laser cutter, je n'ai pas encore essayé l'Engraver with Rotary CO2. Je le trouve trés bien merci et bonne journée.
Bonjour, vous pouvez voir mes nombreuses publications sur Facebook, instagram et tik tok propos de votre Gweike cloud laser cutter, je n'ai pas encore essay l'Engraver with Rotary CO2. Je le trouve trs bien merci et bonne journe.
I have already received my new Gweikecloud basic-XMAS, everything is perfect and I am forward trying something with the machine.
I have already received my new Gweikecloud basic-XMAS, everything is perfect and I am forward trying something with the machine.
I have already received my new Gweikecloud basic-XMAS, everything is perfect and I am forward trying something with the machine.
I really like my new machine and the reason it’s only got four rather than five stars is because there were a few minor problems at the start. Loose connections etc ruined the initial experience but after working with tech support, all is well and I continue to both learn and enjoy the world of my GWPro. Future machines would benefit from a quieter air pump, it’s WAY too loud and I’ve substituted a fish tank air pump in its place. From 70db down to 35, bliss.
I really like my new machine and the reason its only got four rather than five stars is because there were a few minor problems at the start. Loose connections etc ruined the initial experience but after working with tech support, all is well and I continue to both learn and enjoy the world of my GWPro. Future machines would benefit from a quieter air pump, its WAY too loud and Ive substituted a fish tank air pump in its place. From 70db down to 35, bliss.