Aftersale Service

If you have any questions about the machine and the delivery, Please reach out to us online directly.

Support Hours

Monday - Saturday: 24 hours

Sunday:16:00-22:00 (PST)  8:00-14:00 (GMT+8)


 1. No matter where you’ve purchased our machine, please feel free to talk to us online through chat window on our official website:

2. Please give your order number first when chatting.

3. Then our customer service will answer you right away and grab you a personal aftersale group with our technicians on Dingtalk or WhatsApp, here’s the downloading link of Dingtalk:

4. Scan the QR code, join the group and talk right away

NOTE: No matter how you reach out to our after-sales, please give your order number first to our after-sales service or technicians.