If you have any questions about the machine and the delivery, Please reach out to us online directly.
Monday - Saturday: 24 hours
Sunday：16:00-22:00 (PST) 8:00-14:00 (GMT+8)
1. No matter where you’ve purchased our machine, please feel free to talk to us online through chat window on our official website: www.gweikecloud.com
2. Please give your order number first when chatting.
3. Then our customer service will answer you right away and grab you a personal aftersale group with our technicians on Dingtalk or WhatsApp, here’s the downloading link of Dingtalk: https://www.dingtalk.com/en
4. Scan the QR code, join the group and talk right away
NOTE: No matter how you reach out to our after-sales, please give your order number first to our after-sales service or technicians.